Transport damage

  • For each invoice and damage type (open or hidden) please send a message!
  • Transport damage must always be reported in writing (online or by fax)!

To clarify your claim, we need from you, at a ...

Open damage

  • Copy of Witter GmbH delivery note or invoice
  • Copy of the driver / carrier confirmation
  • Pictures / photos of the damage to E-Mail
  • Serial number of the damaged device

Note: External and obvious damage must always be acknowledged upon delivery by the delivering freight forwarder or parcel service!

Hidden damage

  • Kopie von Witter GmbH Lieferschein bzw. Rechnung
  • Bilder/Fotos des Schadens to E-Mail
  • Seriennummer vom beschädigten Gerät

Note: Hidden damage must be reported in writing immediately after detection!

Transport damage form

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Hinweis: Bitte die mit * gekennzeichneten Felder ausfüllen.

Note: Please fill in the fields marked with *.